Frequently asked questions
Do you offer free shipping?
Yes! We provide free standard shipping on all orders. No hidden fees at checkout.
How long will delivery take?
Most orders arrive within 8–12 business days, depending on your location. You’ll receive a tracking number as soon as your package ships.
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not fully satisfied, you can return your item within 30 days for a full refund — no questions asked.
Is checkout secure?
Absolutely. We use SSL encryptionand partner with trusted payment providers (Visa, Mastercard, PayPal, etc.) to keep your information safe.
How can I contact customer support?
Our friendly support team is here to help! You can reach us by email at support@mivozainternational.comor through our contact form. We typically respond within 24 hours.